Return Policy

1. Eligibility: Items can be returned within 30 days of purchase.

2. Condition: Items must be unused, with original tags and packaging.

3. Process: Contact our customer service at support@menova.com.bd to initiate a return.

4. Refund: Refunds will be processed within 7-10 business days upon receipt of the
returned item. Shipping costs are non-refundable.

Exchange Policy

1. Eligibility: Items can be returned within 30 days of purchase.

2. Condition: Items must be unused, with original tags and packaging.

3. Process: Contact our customer service at support@menova.com.bd to initiate a return.

4. Shipping: Customer is responsible for return shipping costs, but we will cover the cost of
shipping the new item.

Non-Returnable Items

• Customized products
• Items marked as final sale

Contact Us For any questions regarding returns or exchanges, please contact us at support@menova.com.bd.